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NETWORK SERVICES



Training

The Key to Technology that actually gets USED!

When we speak new potential clients about upgrading or purchasing software from Vision Quest, invariably the thing these potential clients found most frustrating about the current software they already purchased is the fact that the software never achieved the potential it should have based on the cost of the products purchased. The first question we ask (of course) is;

"What did you pay for all that software?"

There answer really does not surprise us as much is it did them at the time they purchased it, however, that allows us to ask the next question.

"Since you felt the investment in the software was worth the cost, how much did you spend training your employees to use the software to maximize its use?"

The answer is never more than the cost of the software and usually much closer to zero than most would admit. It is no wonder that most companies feel they do not get value for the technology they purchase.

Vision Quest has been working with small businesses for more than 14 years. We know what computer software and basic skill sets the average small business employee requires. We can create customized computer training to meet your users specific needs.

We even come to you, so there’s no wasted time traveling to and from an off-site training location. Our years of training experience has provided Vision Quest the ability to develop highly effective and efficient training methods that produce immediate results.

Our customized training is designed for small groups, large groups or individuals, using your computers or ours. We focus on the following products and features our clients use most:

Windows XP / Windows Vista

Using Windows Explorer (AKA File Manager)

As far as Vision Quest is concerned, this is the most necessary and least taught part of the Windows environment. Training everything else is directly dependent of the user know where to store documents and files they create and from where to retrieve them, especially in a shared networked environment.

Setting user preferences and creating shortcuts.

Basic security considerations such as passwords and password enforced screensavers.

Microsoft Office Products

Microsoft Word

  • How to retrieve and open, or create a new document.

  • Basic tool use such as formatting, bullets, numbering styles, and printing.

  • Inserting files and clipart.

  • Inserting tables.

  • Inserting other Microsoft Office files such as an Excel Spreadsheet.

Excel

  • How to retrieve and open, or create a new workbook.

  • Basic tool use such as test formatting, cell formatting, and creating tables.

  • Basic addition, subtraction, multiplication and division calculations.

  • Slightly more advanced formulas for creating percentages and averages.

  • Formulas to TRIM, and split data from specific cells.

  • Basic creation of charts and graphs.

Outlook

  • How to set up accounts.

  • Manage Contacts.

  • Create subfolders.

  • Use rules and spam filters.

  • Use categories to organize contacts and emails.

  • Basic archiving.

  • Using the calendar features.

  • Sharing folders, contacts, and calendars.

PowerPoint

  • Basic slide layout techniques.

  • Use of font types and font sized depending on viewing media.

  • inserting graphics and media.

  • Compressing graphics to reduce file size.

  • Using the slide transition and animation effects.

We are not talking rocket science here, just the basic everyday tools and parts of the applications the average user actually uses. Vision Quest can help improve your employees' skills quickly and cost effectively. You’ll see immediate improvement in employee productivity and a reduction in frustration associated with lack of training.